Our Pledge to You.   
      

WE PROUDLY STAND BEHIND OUR WORK WITH A QUALITY GUARANTEE OF ACCURACY AND RELIABILITY.
 

 
Our commitment to quality begins with use of high quality raw materials.  Proper laboratory procedures ensure accuracy.  Our strict quality assurance process and materials handling methodology help guarantee your satisfaction with our products and services.  It is not one specific thing we do; success involves the entire process from start to finish.

USER SATISFACTION REPORT
In an independent survey of our customers for year ending 2007, we asked them if they would use us again; if they would recommend us to their own families or friends.  Out of a few thousand surveyed, we are proud to announce that only two (2) of those customers answered NO.  We contacted those two customers, after seeing their survey replies, to make things right, but our calls and e-mails were not returned.

IS IT SAFE?
We are proud to report that we have never damaged, misplaced or lost a single piece of our customer's media.  We realize each artifact is irreplaceable; therefore, even the smallest item is treated with respect and care.

Every single piece of media, along with their new DVD/CD counterparts have made their journeys home safely.

We have four facilities in Georgia and one in Salt Lake City, Utah where local customers can drop off materials.  For customers who mail their projects to us, we use FedEx exclusively for return shipments.  When we provide free shipping for large orders, we pay for FedEx. We do not use a less expensive option to enhance our bottom line.

QUALITY GUARANTEE
We proudly stand behind our work.  We have stated our satisfaction results above.  Our experience allows us to confidently pledge that we will professionally capture your media content and that the resulting product will look the same, or in most cases, better than your existing media does today.

Our entire Terms of Service are available for your review.



The Photo Archival Company.  Best In Class.

We accept Visa, MasterCard, American Express and Discover.  We are underwritten to process credit cards by way of Bank of America, American Express and Wells Fargo Bank.  We are a professional organization; we do not rely on third party shopping carts to process our transactions.  We do not require you to remit through PayPal.

We have tried to make our website self-service and content-rich.  We are here to answer any questions you may have.  If you need to speak to someone, please feel free to call us for help with ANY question you may need answered in order to be confident in doing business with us.

You will find our pricing information published throughout our website.  In addition, you can generate a self-service project quote at a time that's convenient to you.   

Don't get trapped by companies that have a simple "brochure" website.  If you are forced to call for pricing or even place a simple order, you might want to recognize the situation for what it is.